Written by The Latitude Team
Latitude Health is shaped by the personal and professional experiences of co-founders Chuck and Guru, which together highlighted the need to reinvent utilization management (UM).
As a young adult facing a serious illness, Chuck spent weeks in an inpatient treatment center. While he was fortunate to get the care required and make a full recovery, his roommate Will wasn’t as lucky. Will was discharged too soon because his insurance coverage ran out, leaving him without the critical treatment he needed. Tragically, that gap in care led to Will’s passing.
This experience stayed with Chuck. It wasn’t just a failure of the system—it was a human tragedy. It exposed the devastating impact of behind-the-scenes decisions made with incomplete information.
Determined to fix what was broken, Chuck spent the next 15 years in operating roles at health plans. There, he saw firsthand how outdated UM tools and processes slowed decisions, frustrated care teams, and drove up costs—costs that ultimately landed on patients. But what struck him most were the people behind those decisions. Care teams were burdened by legacy systems, overwhelmed by inefficiencies, and left making critical calls without the data they needed. UM wasn’t just slow—it was failing the very people it was meant to serve.
That’s where Latitude Health comes in
Chuck partnered with fellow healthcare veteran Guru Nadiger, who had spent two decades building enterprise and UM platforms at major health plans. Guru had seen the same challenges—rigid, outdated systems that weren’t built for the people using them. Together, they set out to change that.
The team worked alongside more than 50 UM professionals—including intake teams, nurses, and medical directors—to design a platform that truly serves its users. The result is an AI-native solution that removes roadblocks, reduces workloads, and empowers UM teams to make faster, smarter decisions within the complex constraints of U.S. healthcare.
At Latitude, we believe technology should amplify the people who deliver care, not stand in their way. That’s why everything we build is grounded in a single core belief: better tools lead to better decisions—and better decisions save lives.
Today, Latitude Health is transforming UM from a reactive process into a proactive, strategic function. By replacing outdated workflows with predictive tools and actionable insights, we’re helping teams work smarter (not harder!), improving outcomes, and ensuring patients receive the care they deserve.
Because at its core, Latitude isn’t just about technology—it’s about putting people first.
About Latitude Health
Latitude Health is transforming Utilization Management (UM) with AI-native technology that drives better outcomes for organizations. Our platform empowers UM teams to work smarter and faster - reducing costs, increasing review volume, and improving decision quality. By equipping teams with tools and insights, Latitude supercharges your greatest asset—your people—while delivering impact across all UM operations.
Want to see Latitude Health in action? Reach out to our team here for a Demo!
