Written by The Latitude Team

At Latitude Health, we know that transforming utilization management (UM) requires more than just cutting-edge AI—it takes deep collaboration with the people who live and breathe these challenges every day. That’s why we’ve built Latitude hand-in-hand with clinical experts, including UM nurses, Chief Medical Officers, department heads, and health plan leaders. Their insights, experience, and real-world feedback are the foundation of our platform and business.

Designed by the Experts Who Use It

From the very beginning, we’ve worked alongside over 50 UM professionals—including intake teams, nurses, and medical directors—to ensure our AI-native platform meets the needs of real users. We prioritize clinician-driven AI that enhances, rather than replaces, expert decision-making. Our platform ensures that AI augments clinical judgment rather than creating black-box automation that leaves care teams in the dark.

A True Thought Partnership

We view our clinical collaborators as more than just advisors—they are integral partners in our innovation process. Through ongoing conversations, pilots, and feedback loops, we continuously refine our platform to make it even more intuitive and impactful. Our technology has been built with direct input from UM teams, ensuring unparalleled usability and transparency in decision-making.

We are fortunate to have the following clinical leaders as part of our advisory board, including:

• Andrea Gelzer, MD – Healthcare strategy and leadership expert with extensive experience in clinical decision-making and policy.

• Mark Epstein, MD, MBA – Specialist in clinical product strategy and growth, ensuring AI-driven solutions align with real-world healthcare operations.

• Kimberly Hadeed, RN – Clinical transformation and utilization review expert, guiding the development of AI tools that enhance UM decision-making.

• Lynne Ringer, CSW – Leader in utilization management and care coordination, ensuring AI solutions align with best practices in patient care.

Elevating Utilization Management as a Strategic Function

By working with clinical and operational leaders, Latitude empowers UM teams to shift from reactive processes to proactive, strategic decision-making. Our AI-driven platform enables organizations to double their review volume while reducing effort per case, helping organizations improve efficiency without sacrificing care quality. We focus on proactive decision support, equipping UM teams with intelligent tools that drive better patient outcomes while reducing unnecessary denials and friction.

About Latitude Health 

Latitude Health is transforming Utilization Management (UM) with AI-native technology that drives better outcomes for organizations. Our platform empowers UM teams to work smarter and faster - reducing costs, increasing review volume, and improving decision quality. By equipping teams with tools and insights, Latitude supercharges your greatest asset—your people—while delivering impact across all UM operations.

Want to see Latitude Health in action? Reach out to our team here for a Demo!